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Chi Tea Privacy Policy
Last Updated: July 11, 2026
At Chi Tea (accessible via https://chitea.net), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, create an account, or make a purchase.
1. Information We Collect
We collect information from and about you depending on how you interact with our website.
A. Personal Information You Provide to Us
When you register an account, make a purchase, or subscribe to our newsletters, we collect data required to fulfill your request:
| Data Category | Specific Information Collected | Purpose of Collection |
|---|---|---|
| Identity Data | First name, last name, and username. | Account creation, order verification, and customer service. |
| Contact Data | Email address, shipping address, billing address, and phone number. | Order shipment, tracking, delivery notifications, and receipt generation. |
| Transaction Data | Records of products purchased, purchase date, and total cost. | Business tax compliance, return processing, and sales analytics. |
| Marketing Data | Email address and preference settings. | Sending promotional newsletters, stock alerts, and promotional coupons (only with your explicit opt-in). |
B. Payment Information (Secure Processing)
We do not store or process your credit card numbers on our servers. All credit card and payment processing is handled securely by our PCI-DSS compliant third-party payment gateways (such as Stripe or PayPal). These processors collect your payment details directly in an encrypted environment.
C. Automatically Collected Data
When you navigate our site, we automatically collect technical data to improve your user experience and prevent fraud:
- Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products viewed, and search terms.
2. Cookies and Tracking Technologies
We use cookies to ensure our website functions correctly, particularly during the shopping and checkout process.
A. Core E-Commerce Cookies (Mandatory)
These session cookies are strictly necessary to allow you to navigate and purchase products:
- WooCommerce Cart Session: Helps our system remember which products you have placed in your cart as you navigate the site.
- Checkout Cookies: Temporarily stores your checkout progress to ensure a smooth transactional flow.
B. User Experience and Account Cookies
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These exist for your convenience so that you do not have to re-enter your details for future comments. These cookies expire after one year.
- Account Login: When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- When you log in, we establish cookies to save your login credentials and screen preferences. Login cookies persist for two days, and screen options cookies persist for one year. If you select “Remember Me”, your login session will persist for two weeks.
3. How We Share Your Data
We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers essential to conducting our business and fulfilling your orders:
| Partner Category | Purpose of Sharing | Data Shared |
|---|---|---|
| Payment Processors | To process credit card and online transactions securely. | Name, billing address, and payment details. |